This award will go to the hotel, restaurant or café which has significantly increased its performance or potential in the latest financial year. The size and age of the business are relevant and will be considered against its performance.

The judges are interested in new products or services, innovations and changes in processes, as well as expansion into new markets or different areas of business activity.

Your entry should include:

  • Why should your business win Hotel, Restaurant or Café of the Year 2018?
  • A brief history of your business
  • Details of the business growth
  • What new services are you developing?
  • What do you do to ensure you deliver a high standard of customer service and how do you measure this?
  • What are you doing to stand apart from the competition?
  • Particular achievements over the last 12 months
  • Any other matters of significance that will assist the judges